Why Do We Need the Product Owner?

The PO maximises value by setting the direction for the product, reflecting the customer needs and desires in clear business objectives, assessing technical challenges, and validating assumptions.

The Product Owners balance understanding stakeholders and trusting developers, ensuring that the work items align with the product vision and the product goal.

They establish ways to collect and analyse user and customer feedback, ensuring that the product continuously improves and evolves based on real user experiences and insights. This ongoing dialogue with the stakeholders helps refine the product, making it more intuitive and aligned with user needs and desires.

1.     Voice of the Customer:

The Product Owner advocates for the end-users’ interests, ensuring their needs and feedback are central to the product. By thoroughly understanding customer pain points, preferences, and expectations, the Product Owner ensures that the product delivers value, enhancing user satisfaction.

2.     Product Vision Alignment:

They hold the compass that aligns the product’s development with the organisation’s broader strategic goals. This ensures that every work item developed is a step towards realising the product vision, maximising the product’s impact on the market, and contributing to the organisation’s success.

3.     Ordering the Backlog:

Maintaining high quality in rapid development can be challenging. Scrum helps deal with building risks by incorporating continuous testing and integration throughout development. The Definition of Done ensures that only thoroughly tested and high-quality increments are considered complete, thereby maintaining the overall quality of the product.

4.     Risk Monitoring:

By closely monitoring market trends, user feedback, and development progress, the Product Owner identifies potential risks and challenges early. This proactive approach allows for timely adjustments, minimises disruptions, and steers product development back on course.

5.     Inspect and Adapt:

Inspecting the product progress and adapting to the changes is essential in a fast-paced market. The Product Owner ensures the development process is flexible and responsive to change, enabling the product to evolve with the shifting market demands and user needs.


The Product Owners are the cornerstone of any successful product-building journey. They ensure the product remains true to the business objectives, vision, and user needs. By providing the right level of transparency through the product backlog, they contribute to the efficiency and effectiveness of the team.

Their unique position between business and technology allows them to navigate the complex landscape of stakeholder expectations, market dynamics, and technical challenges, ensuring the final product is viable, valuable, and visionary.